Privacy Policy

Serene ("we", "us", "our") operates sereneagency.in. This policy explains what information we collect from visitors and clients, how we use it, and how you can contact us with questions. By using this site or contacting us through it, you agree to the practices described below.

Information We Collect

When you submit our contact form, we collect the details you provide directly — typically your name, email address, phone number, and the message or project details you enter. We do not ask for payment information through this website.

How We Use Your Information

We use the information you submit to respond to your enquiry, prepare quotes or proposals, and, if you become a client, to deliver the agreed services. We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Cookies and Analytics

This site uses Google Analytics to understand how visitors use the site (pages viewed, general location, device type). Google Analytics uses cookies to collect this information. You can opt out of Google Analytics tracking using the official Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings.

Data Sharing

We do not sell your personal data. We may share information with service providers who help us run this website or deliver client work (for example, hosting or email providers), and only to the extent necessary for them to perform that function.

Data Retention

We retain contact form submissions and client information for as long as needed to respond to your enquiry or fulfil a service agreement, and as required for our own record-keeping and legal obligations.

Your Rights

You can ask us what personal information we hold about you, request a correction, or ask us to delete it, subject to any legal obligations we may have to retain certain records.

Contact Us

For any privacy-related questions, email us at Email Us or message us on WhatsApp at +91 74282 76525.

Last updated: July 2026.